Shannon was a wonder and a blessing! Our cruise trip was original planned /booked in early 2020 before COVID. She would check in with us periodically and once Disney travel restrictions were revised, Shannon immediately let us know what was available and requirements that was needed for us to have a safe cruise trip. Shannon was attentive to all our COVID questions for our cruise and what we would expect once we arrived at the cruise terminal. She help greatly in making this COVID trip less stressful for us.
Our November 2021 - 7 days to Virgin Island and Castaway Cay cruise was wonderful - Shannon had prepared us well in what to expect and with her guidance we had no issues in boarding the Disney Fantasy. Social distancing was practice and CDC guidelines were followed by all Disney crew on board. Even with all the changes on the cruise ship - our trip was overall very relaxing and much need vacation time. I did miss dining with other passengers because of the social distance.
Tina
Crosby, TX
We have worked with Shirley for over five years on countless trips without ever experiencing a mishap or disappointment in her performance or recommendations. She is responsive, caring, and knowledgeable. In her dealings with us, we believe our best interests have always been paramount. Her demeanor is professional and friendly at the same time even when handling difficult situations and experiences. Our most recent tip involved a cruise for 14 adult family members coming from all over the country. Shirley planned it to perfection, to include travel to and from, the arrival the evening before cruise departure, and the accommodations aboard the ship. it was a challenge for her, I am sure, but as always, she did not let us down in any form or manner. When two of our family members approached us at the end of the cruise and declared that it had been the best time of their lives, we immediately thought that Shirley deserved as much credit as us. She is the best
Jean and Ray
Urbanna, Virginia
Stacey Provided me with different options and met my criteria such as beach front hotel and provided me with a SUV that I wanted and was quick to respond to with changes for different flight times. This was all done with patients on her part, numerous phone calls because of the changes I required , and a very pleasant and professional attitude. This trip has begun with a great start because of Stacey and to celebrate my Girlfriend's Birthday. Stacey eliminated all the stress in arranging this trip properly, and meeting all my needs.
MICHAEL
Toms River, NJ