Shirley is responsive, helpful, efficient, and friendly.
Sam
Sarasota, FL
I can't say enough about how professional and dedicated Lori was in making sure our trip to Punta Cana was a success. Initially Lori helped us confirm a pre-pandemic Delta Vacation voucher was still good and could be used. Next she provided us with a detailed quote for the flights, hotel accommodations, travel insurance and transportation to and from the resort. Everything was laid out as we had requested.
Lori made sure we were aware of the deposit required and when the remaining balance needed to be paid. She sent out reminders when our flight schedule changed and that we needed to complete required travel documents to enter and leave the Dominican Republic prior to our departure.
Before our trip Lori sent out a message for us to "have a great time". When we returned, she sent a "welcome back" message. It was reassuring to know during this entire period we had someone watching out for us to insure we had A Trip to Remember.
We'll be
JGM61
Sioux Falls, SD
Our experience's with Shannon Throne have been exceptional. Shannon is a pleasure to work with and always keeps us up to date on any changes, upgrades she has secured, as well as answering all of our inquiries in a timely manor. Shannon is very knowledgeable in all areas of travel and gives great insight for solid planning. We could not be happier and look forward to many more great experiences booked with Shannon!!
Ken & Melissa
Manchester, PA